Contact
TOP ー Contact
Inquiries by Phone
●Questions about products, requests for materials
●Technical questions
●For repair and maintenance support, etc.
*When accepting repairs, we may ask you for the model number and serial number of the product.●For photography work,
please contact TOTSU CREATIVE VISION CO., LTD,
who is our affiliated company.
(Rep)
Reception hours 9: 45-17: 45
Excludes Saturday, Sunday, national holidays and our holidays.
Excludes Saturday, Sunday, national holidays and our holidays.
Inquiries by E-mail
●This page supports SSL encrypted communication.
●Please see the privacy policy regarding the handling of personal information.
●It may take several days to reply. Please note that we may not be able to meet your request depending on the content.
Privacy Policy
TOTUS INTERNATIONAL CO., LTD., (hereinafter referred to as “the Company”) pays close attention and keeps in mind the handling of customer’s personal information obtained through all communication systems including the Internet, in accordance with the laws and regulations regarding the protection of personal information.
1. For acquisition of personal information
When acquiring personal information, the Company will clarify the purpose of use and acquire it by legal means only within the necessary range.
2. For the purpose of use of personal information
The Company will use personal information provided by our customers for the following purposes.
●To answer inquiries about products
●To inform about products
●To inform about exhibitions, etc.
3. Provision / disclosure of personal information to third parties
Unless there are special circumstances, customers’ personal information will not be provided to a third party other than the outsourced contractors without customers’ consent.
4. Management of personal information at outsourced contractors
In our business, when we outsource the processing of personal information, we will oblige the outsourcer to handle and manage it appropriately not to leak to outside sources.
5. Disclosure, correction and deletion of personal information
If the Company receives a request for disclosure, correction, deletion, suspension of use, etc. of personal information, the Company will promptly take necessary measures.
6. Compliance
The Company will comply with laws and regulations regarding personal information, related regulations and guidelines, and fulfill social responsibilities as a company.
7. Improvement and maintenance of personal information protection management
The Company will thoroughly inform the employees (including full-time employees, temporary employees, contract employees, part-time workers, etc.) and contractors who handle such information about personal information protection management, and make improvements and maintenance in a timely and appropriate manner.
If you have any questions, please contact the Corporate Planning Department.